Step 2: Crea una Short List di fornitori e inoltrargli il tuo RFP
Research shows the best contenders
Once you have defined your objectives and requirements in your RFP, the next step is to create a list of suppliers that can meet your criteria. There are many software sites that provide information about CRM vendors, for example, you could evaluate suppliers based on the technology, the type of target to which is aimed sw (small and medium business top), for costs, the level of support and so on.
Search for suppliers who have solid basis and who are familiar with your industry and your reference area of \u200b\u200binterest. Find vendors who have solved problems similar to yours. Talk to existing customers who have your same profile and ask for feedback. Interviews with customers are harbingers of information to understand how it was the implementation process, what do you really think the users, the type of support provided by the supplier in terms of knowledge and response.
It 'also important to assess the visibility of the supplier when it draws up the list: How many customers does it provide? How long have you been on the market, but above all you must make sure that the CRM team is serious and qualified, possibly making you provide detailed CV of the group.
Depending on the complexity 'of your requirements, you should now be able to generate enough's easy to your list. If your project and 'sufficiently clear and should not require too much customization, the short list should consist of a maximum of 3:00 to 5:00 business (preferably three). If your requirements are quite complex and therefore you need to customize the CRM tool, you need to integrate different systems, then you should select a maximum of seven five vendors.
For more information visit CRMNet.it or request more information info@crmnet.it
0 comments:
Post a Comment